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Welcome to Balanced Body!
We hope you enjoy your online visit.

If you are located outside North America, please note that prices in our Online Store reflect the cost of doing business in the United States and Canada. Your cost may be higher. Please call or email for details.

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Guarantee

30 Day Money Back Guarantee

Except for items identified as Non-Returnable Products, your purchase is protected by our 30-day money back guarantee. We will gladly exchange the returned item, issue credit for a future purchase, or issue a refund for items returned in original packaging and like-new condition. Should you wish to return any item for any reason, please contact us for a Return Merchandise Authorization (RMA) number and follow our Return Procedure. Shipping and handling charges on sent and returned items are non-refundable.

Damaged Merchandise

We will repair or replace any item, including non-returnable items, that are delivered to you in damaged condition provided that you report such damage to us within three (3) business days from the date you received the item and follow the return procedure described here.

Discrepancies

Any discrepancies from the packing slip enclosed with your shipment must be reported to us within three (3) business days from the date you received the shipment.

Customer Credit

A refund or credit for returned items will be issued after merchandise is received and inspected. Credit will not be given for used or worn merchandise. We also cannot issue a refund or credit if you return an item to us that is damaged during the return shipment due to improper packaging.